Our dedicated telephone helpline for people with physical disabilities (and their friends and family) is still very much open – and we are monitoring the COVID-19 situation closely. Our main priority is to provide a quality information service that is both useful and practical.
If you do need any help at all in these troubling times then our highly trained and experienced friendly staff members will be able to talk through any concerns that you have. No question or worry is too big or too small from welfare benefits to disability equipment and anything in between, or even just a friendly chat.
All of our advisors are currently working from home but the contact number and office hours remain the same (Monday to Thursday 10:00-16:00 Telephone 01733 265551). During this time, we’ll be doing our very best to offer our usual level of service, but our phone lines may be more busy than usual. So please bear with us and leave a message if we are busy and we will get back to you or perhaps try our email email@example.com
We are pleased to announce that our Shopmobility service is open again. Opening hours are Monday, Tuesday, Thursday and Friday 10:00-15:00. We recommend that you ring to book as scooters can get hired out very quickly towards Christmas. Please ring 01733 313133 to book.
We know that stocks of certain items have become very scarce and hard to source from paracetamol tablets to continence products. We also know that getting home deliveries from supermarkets has become severely restricted. If you have run out of items then please let us know and we will do our upmost to source them for you. We’re working closely with other agencies both locally and nationally and any gaps in services for disabled people we find will be fed through to government through our close working relationship with Disability Rights UK.
· We know it’s important to keep you updated on current information for disabled people and we will be suspending our usual website information and replacing it with important material more relevant to the current crisis situation.
· Staying connected to others is important at a time like this. Please be assured that we are here for you. We are all in this together, and we will get through it together. Most importantly, I hope you and your loved ones stay safe and healthy during this difficult time.
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Sandie Burns, CEO Disability Peterborough