Children & Families

Information Guide
Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Please donate to support local people with physical disabilities. Thank you.

Your guide to Children and Families

Disability Peterborough are here for any queries you may have, call us on 01733 265551 or email

Children And Families

  • City Council Support

    If you would like support or assistance for your child, or to make a referral to the Children with Disabilities team at the Peterborough City Council, Telephone 01733 864180, or Visit

  • Children's Disability And Special Needs Register

    Why register?
    Peterborough City Council is required by law to keep a register of children with disabilities living in Peterborough. Though you do not have to register your child if you do not want to.

    The register helps to plan services for children with disabilities. The Families Information Service maintains the voluntary Disability Register for Peterborough.

    Who can go on the register?

    The definition of disability is taken from the Equalities Act 2010 and can include:

    • Autism/Asperger’s Syndrome
    • ADHD
    • Cerebral palsy
    • Dyspraxia
    • Sensory impairment
    • Mobility problems
    • Learning disability
    • Medical conditions
    • Terminal illness

    Your child’s details will be automatically removed when your child reaches 25 years old, and can be removed earlier should you wish, by contacting the Families Information Service.

    How to register or find out more?

    If you have any queries, Telephone the Families Information Service team on 01733 864446, or Email

    SEND Partnership Service

    The SEND Partnership Service offers impartial information, advice and support to parents/carers of, and children/young people with, Special Educational Needs and Disabilities. Contact Marion Deeley by Telephone 01733 863 979, or by Email

  • Peterborough City Council's "Local Offer"

    The Local Offer gives children and young people with special educational needs or disabilities (SEND) and their families information about support and services in Peterborough, such as:

    • Early years and childcare
    • Getting out and about
    • Independent advice and support
    • Health
    • Social care and early help
    • Education
    • Preparing for adulthood
    • Money and benefits
    • Assessment and EHC plans

    Telephone 01733 747474, or Visit

Support From Local And National Agencies

  • Little Miracles

    Little Miracles is a charity that supports families that have children with additional needs, disabilities, and life limiting conditions. They support the entire family, including parents, carers, the child with additional needs, as well as the siblings, and any family can receive support, even before they receive a formal diagnosis. They can also support parents to apply for and complete applications for Disability Living Allowance and Personal Independent Payments. Telephone 01733 262226, or Visit

  • Family Voice

    Family Voice are a local registered charity who are actively seeking to improve services in all areas of the lives of children and young people with disabilities or additional needs. They are for Parents and Carers of children and young people, aged 0—25 years, with a disability or additional needs.

    Services include:

    • Helping parents engage with professionals across Health, Education and Social Care
    • Facilitating participation in service delivery
    • Providing a voice for parents at strategic level meetings
    • Holding informative events
    • Helping parents and carers have access to the information about what services are available to them
    • Signposting parents and carers to other agencies/organisations who provide specific services that they do not
    • Providing family-based trips and activities
    • Running a community centre
    • Providing short breaks

    Telephone 01733 685510, or Visit

  • Contact- For Families With Disabled Children

    Contact for families with disabled children’ run a free helpline for parents and carers with a disabled child aged from 0 to 25 years, living in any part of the UK. Your child does not need a diagnosis for you to call their helpline. Telephone 0808 808 3555, or Visit

  • Other Organisations
    • Sky Badger supports children with physical disabilities, special educational needs, mental health problems, as well as supporting the whole family.
    • Special Needs Jungle is a parent-led website which aims to create easy to understand resources, articles and information for parents and carers of children with special needs, disabilities and health conditions, to better enable them to navigate the special needs system who are aged 0-25 years.

Contact Information

Family Voice:

01733 685510

Contact- For Families With Disabled Children:

0808 808 3555

Grants And Benefits

  • The Family Fund

    The Family Fund is a UK-wide charity that provides grants for essential items to families on low incomes raising disabled or seriously ill children.

    Families can apply for grants for a wide variety of items that they feel could help their disabled child and ease some of the everyday pressures they face. These can include kitchen appliances, computers and tablets, furniture, family breaks and day trips, sensory toys, clothing and bedding, and more. The Fund cannot consider requests where a statutory agency has assessed a need and have a responsibility to provide the item.

    Families who have previously received a grant from Family Fund before 1 April 2020 and whose circumstances have not changed can re-apply for further funding. Visit

  • Disability Living Allowance For Your Child

    Disability Living Allowance (DLA) can help with the extra costs of bringing up your child. Claim DLA if your child is under 16 and:

    • Has difficulty with mobility
    • Needs more care than a non-disabled child of the same age

    Call to start a new DLA claim

    Your claim starts from the date you call the Disability Living Allowance helpline. Telephone 0800 121 4600 to request your forms.

    You have 6 weeks to complete the form and post it to the Department for Work and Pensions (DWP). This means that if successful, you will get money for those 90 days.

    If you download the DLA form (GOV.UK), your claim will start from when the DWP receives your form.

    Therefore, calling the DWP starts your claim period earlier

    DLA eligibility criteria

    The DLA form asks for a descriptions of how your child’s condition affects their daily life. It is up to you to provide examples to show your child is eligible. This can be a challenging experience for parents. Visit DLA eligibility criteria (GOV.UK)

    DLA components

    DLA has care and mobility components. Your child may be eligible for one or both. Each component has different rates of payment. The amount you receive depends on your child’s needs.

    Care component

    If your child needs:

    • About an hour’s extra care during the day or night, they will get the lowest payment
    • Frequent help of 20 minutes or more during the day and night or extra supervision during the day and at night, they will get the middle payment
    • Help day and night or if they are terminally ill, they will get the highest payment

    Mobility component

    If your child:

    • Is aged 5 or above and can walk but needs help outdoors or when somewhere new, they will get the lowest payment
    • Is aged 3 or above and cannot walk, can only walk a short distance, could become very ill trying to walk or has a severe sight impairment, they will get the highest payment
  • Completing The DLA Form

    DWP’s information booklet and form for Claiming Disability Allowance for a child under 16 is a PDF document of over 60 pages.

    About 40 pages are the form you need to fill in. Half the questions are tick boxes or personal information.

    It can be emotional describing details of your child’s condition. Ask someone to help with this, such as a health professional, support worker or teacher, friend or family member.

    Describing your child’s condition and needs

    Try to keep a diary of how your child’s condition affects them. This could be a notebook or piece of paper stuck to the fridge. It should be something that is easy to find, fill in, and refer to. DLA diary (Word template)
    Write down everything your child needs during a day in as much detail as possible.

    Think about how your child:

    • Eats
    • Sleeps
    • Dresses
    • Uses the bathroom
    • Moves about
    • Concentrates at school
    • Gets on with teachers and therapists
    • Takes medication
    • Interacts with you, brothers and sisters, family, friends and strangers

    Speak with anyone involved in your child’s care, such as their therapists, doctor, social worker or teacher. Everyone will have a different perspective.

    Provide detail

    Think about the everyday things you do. It may seem obvious to you, but it may not be to the assessor. Give detail and say if things happen sometimes, a lot or all the time.

    Do not write: “Cannot dress himself.” Do write: “My child needs help getting dressed every morning. He cannot put his arms through the sleeves of his t-shirt without my help. Every night my child needs help to take off his t-shirt and to put on his pyjamas.”

    Explain your child’s needs

    Do not write: “I help my child go to the toilet 5 times a day.” Do write: “My child needs help going to the toilet 5 times a day. She needs help removing her underwear and I have to clean and wash her after every visit to the toilet.”

    The person making the decision is not a medical person. Use simple language in your answers. You should describe your child’s condition, but you do not have to use medical terms. The important thing is to describe how the condition affects your child’s daily life.

    The DWP will compare your child with a non-disabled child of the same age. Concentrate on your child’s additional needs. The assessor knows that most children aged 3 need some help eating. If your child is unable to eat without you feeding them, explain this. Talk about your child’s mental and physical needs. It might be a physical condition, but it could cause your child distress.

    Think about your bad days

    Do not exaggerate but provide examples of your child’s bad days. What seems normal or easy to you might not be to others, especially if you have adapted to your child’s condition. Make sure you include everything your child finds difficult or impossible to do, even if it is not every day. And explain why it is difficult or impossible.

    Gather evidence

    Include as much evidence as you can, such as:

    • Prescription details
    • Medical or therapy reports
    • A Special Educational Needs (SEN) or school plan
    • A statement from another carer

    Do not include:

    • A diary you made documenting your child’s condition
    • Long descriptions of your child’s conditions
    • Anything that does not support your child’s additional needs

    If you need more space than the form allows, you can include extra information on separate sheets of paper.

    Make copies of the completed form and any extra evidence before sending it to the DWP.

    Physical assessment

    Once the DWP has assessed your form, they will contact you with their decision. This usually takes about 40 days.

    If you challenge the DWP’s decision, they may need more information. This could include a physical assessment.

More Information

Skip to content